tk966 Privacy Policy — How We Handle Your Data

Our Commitment to Your Privacy

This Privacy Policy ("Policy") describes how tk966 ("we", "us", "our", "Platform") collects, processes, stores, and protects the personal data of users ("you", "Player") who register for and use the tk966 online gaming platform accessible at tk966.app. This Policy forms part of the broader agreement between you and tk966 and should be read alongside the Terms and Conditions.

By registering an account or using the tk966 platform, you acknowledge that you have read, understood, and consent to the collection and use of your personal data as described in this Policy. If you do not agree with any part of this Policy, you should discontinue use of the platform. We may update this Policy from time to time; continued use of the platform following any update constitutes acceptance of the revised Policy.

What Personal Data tk966 Collects

tk966 collects personal data across the following categories, depending on how you interact with the platform.

tk966 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers beyond what is required for standard age and identity verification. We collect only the data that is reasonably necessary to operate the platform and comply with applicable obligations.

How tk966 Uses Your Personal Data

Personal data collected by tk966 is used exclusively for the following purposes. We do not use personal data for purposes incompatible with those listed here without first obtaining your explicit consent.

• 🔐Account Management
  To create and manage your player account, verify your identity, process login authentication, and maintain account security. KYC verification is carried out to confirm eligibility and comply with anti-fraud and anti-money laundering obligations.
• 💸Payment Processing
  To process deposits and withdrawals via supported payment methods including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Financial data is shared with payment processors only to the extent required to complete transactions. tk966 does not store full payment credentials on its own systems.
• 🛡️Fraud Prevention & Compliance
  To detect, investigate, and prevent fraudulent activity, account abuse, money laundering, underage gambling, and other prohibited conduct. This includes automated monitoring of transaction patterns and account behaviour against known risk indicators.
• 📊Platform Improvement
  To analyse aggregated, anonymised usage data to understand how players interact with the platform, identify technical issues, and improve the overall gaming experience. Individual player data is not used for general analytics in an identifiable form.
• 🎁Promotions & Communications
  To deliver relevant promotions, bonuses, and service communications to your registered contact details where you have not opted out of such communications. Promotional communications are based on your account activity and eligibility — we do not purchase third-party marketing lists.

Legal Basis for Processing Your Data

tk966 processes personal data under the following legal bases, which govern our right to collect and use your information.

• 📝Contractual Necessity
  Processing your identity data, payment data, and account activity is necessary to fulfil our contractual obligations to you under the Terms and Conditions — specifically, to provide the gaming platform, process transactions, and manage your account.
• ⚖️Legal Obligation
  Processing for KYC verification, fraud prevention, anti-money laundering checks, and age verification is required to comply with applicable legal and regulatory obligations. We are required to retain certain records for minimum statutory periods even after account closure.
• 🔏Legitimate Interests
  Processing for platform security monitoring, fraud detection, and service improvement is conducted on the basis of tk966's legitimate interests in operating a safe, fair, and reliable gaming platform. These interests are balanced against your rights and do not override your fundamental privacy protections.

When and With Whom We Share Your Data

tk966 does not sell personal data. We share personal data with third parties only in the circumstances described below, and only to the minimum extent necessary for the stated purpose.

• 🎰Game & Platform Providers
  Licensed game providers (including Evolution Gaming, Pragmatic Play, Spribe, and Ezugi) receive the minimum account data required to deliver their games within the tk966 platform. These providers are contractually bound to handle data confidentially and in accordance with their own applicable data protection obligations.
• 💰Payment Processors
  Payment service providers (including the processors that facilitate bKash, Nagad, Rocket, Upay, Visa, and Mastercard transactions) receive transaction data necessary to complete deposit and withdrawal requests. Payment processors are independent data controllers for the data they receive in connection with processing transactions.
• 🏛️Legal & Regulatory Authorities
  Where required by law, court order, or regulatory authority, tk966 will disclose personal data to the relevant authority. We will inform you of such disclosures where legally permitted to do so. We cooperate with law enforcement agencies in investigations relating to fraud, money laundering, and other criminal activity where legally obligated.

Cookies and Tracking Technologies

tk966 uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, and analyse platform usage. Cookies are small text files stored on your device. They do not contain sensitive personal data and cannot execute code or transmit viruses. The primary cookies used by tk966 are session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period to recognise you on return visits).

You may configure your browser or mobile device to refuse or delete cookies; however, doing so may affect the functionality of the tk966 platform and some features may not work as intended. Strictly necessary cookies (required for platform operation and security) cannot be disabled without impairing your ability to use the service. Where analytics or optional tracking cookies are used, these will be clearly identified in the cookie settings available within the platform.

How tk966 Protects Your Data

tk966 implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the tk966 platform is encrypted using SSL (Secure Socket Layer) technology. Sensitive data such as payment credentials and identity documents are stored using encryption at rest.

Access to personal data within tk966 is restricted to personnel who require it to perform their job functions. All staff and contractors with access to personal data are subject to confidentiality obligations. We conduct regular internal reviews of our data security practices and respond promptly to any identified vulnerabilities.

How Long We Keep Your Data

tk966 retains personal data for as long as your account remains active and for a period thereafter as required by applicable legal, regulatory, and compliance obligations. For most account data, the standard retention period following account closure is five years, reflecting common anti-money laundering record-keeping requirements. Transaction records may be retained for longer periods where required by specific regulations.

Data that is no longer required for any active purpose and is outside the applicable retention period is securely deleted or anonymised. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical purposes, as anonymised data cannot be linked back to any individual. You may request deletion of your personal data at any time; such requests will be processed subject to our legal retention obligations.

Your Rights Over Your Personal Data

As a tk966 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at the support email address shown in the footer of this page.

• 👁️
  Right of Access

  You have the right to request a copy of the personal data tk966 holds about you, together with information about how it is processed.
• ✏️
  Right to Rectification

  You have the right to request correction of any inaccurate or incomplete personal data held in your account. Some corrections can be made directly through your account settings; others may require identity verification before they can be applied.
• 🗑️
  Right to Erasure

  You have the right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (where processing was based on consent), or where you object to processing based on legitimate interests and there are no overriding grounds to continue. This right is subject to our legal retention obligations.
• ⏸️
  Right to Restrict Processing

  You have the right to request that tk966 restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed or while you exercise your right to object.
• 📤
  Right to Data Portability

  Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that it be transmitted to another controller where technically feasible.

Children and Underage Players

The tk966 platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been registered by or on behalf of a person under the minimum age, we will immediately suspend that account, delete the associated personal data to the extent permitted by legal retention obligations, and withhold any balance pending investigation. If you are a parent or guardian and believe that a minor has registered an account on tk966, please contact support immediately using the email address in the footer of this page.

Changes to This Privacy Policy

tk966 may update this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable legal requirements. When we make changes, the revised Policy will be published at this page with an updated "Last updated" date. Where changes are material, we will make reasonable efforts to notify registered players via their account contact details.

Your continued use of the tk966 platform after any update constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically so you remain informed of how your personal data is being handled. If you have questions about any change to this Policy, please contact us before continuing to use the platform.

Contact Us About This Policy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tk966 handles your personal data, please contact our support team using the email address displayed in the footer of every page on this site. We aim to respond to all privacy-related enquiries within a reasonable timeframe. Our support team is available 24 hours a day, 7 days a week, and can assist in both English and Bengali.